XP SHUT DOWN PROBLEM

XP SHUT DOWN PROBLEM

How to Fix XP SHUT DOWN PROBLEM

ERROR : XP will not shut down                                                                                                                                                

Tech Advise:1

 Click On Start Menu >> Control Panel >> Performance & Maintenance >> Power Options
  The Power Options Properties Property Sheet will open.
  Click the APM tab & check the box to Enable Advanced Power Management Support.

Tech Advise:2

  See whether a program has recently been removed from the computer          
  To remove a program from the computer:
 Click Start Menu & click Control Panel & then click Add or Remove Programs.
  In the list of programs  Click the program that you want to remove & then click Change/Remove.
  Click Yes when you are prompted to confirm if you want to remove the program.
 If the program is not listed in the Add or Remove Programs tool contact the manufacturer to obtain instructions for removing it.

Tech Advise:3

 Please try to restore operation of Windows XP by using the Last Known Good Configuration functionality
  If Windows does not start Restart Windows by using the Last Known Good Configuration functionality:
  Start the computer & when Windows begins to start
  Press F8 to make the Windows Advanced Options menu appear.
  Use the arrow keys to select Last Known Good Configuration your most recent settings that worked & then press ENTER.
  If a Boot menu appears use the arrow keys to select Microsoft Windows XP & then press ENTER.
  Windows XP starts your computer by using the registry information that was saved at the last shutdown.

Tech Advise:4

 Try to restore operation of Windows XP by using System Restore
  You can use the System Restore tool to return your computer to a previous working state.
  System Restore takes a “snapshot” of critical system files & some program files & stores this information as restore points.
  You can use these restore points to return Windows XP to a previous state.
  For additional information about System Restore, click Help & Support on the Start menu.
  In the Search box, type system restore & then press ENTER.

Tech Advise:5

 To resolve this issue use the Windows Recovery Console to extract a new copy of the Kernel32.dll file from the original Windows XP compact disc.
 Please do the follow these steps:
  Start the Recovery Console.
  If you do not have the Recovery Console installed start it from the Windows XP compact disc CD.
  Please do the  follow these steps:
  Insert the Windows XP CD & restart the computer. If prompted select any options required to boot from the CD.
  When the text-based part of Setup begins follow the prompts; choose the repair or recover option by pressing R.
  If you have a dual-boot or multiple-boot system choose the installation that you need to access from the recovery console.
  When prompted type the Administrator password.
  At the comm& prompt type “cd system32” without the quotation marks & then press ENTER.
  Type “ren kernel32.dll kernel32.old” without the quotation marks & then press ENTER.
  Type “map” without the quotation marks & then press ENTER.
  Note the drive letter assigned to the CD-ROM drive that contains the Windows XP CD.
   It is displayed in a format similar to the following:  D: \Device\CdRom0
  Type “exp& <drive>\i386\kernel32.dl_” without the quotation marks where drive is the drive letter of the CD-ROM drive that contains the Windows XP CD & then press ENTER.         
 For  example:
 Exp& d:\i386\kernel32.dl_ ENTER
 Note the underscore character after the “L” in Kernel32.dl_
 The following message appears:  Kernel32.dll, 1 file(s) exp&ed.
 Type “exit” (without the quotation marks). The computer restarts.
 Remove the Windows XP CD & start the computer normally.

CAUSE:

 A damaged exit sound file.
  Incorrectly configured.
  Damaged or incompatible hardware.
  Conflicting programs.
  An incompatible damaged or conflicting device driver.

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