Not able to access the iTunes store from your iPhone
I own an Apple iPhone. When i try to restore iTunes from my mac i am not able to access iTunes Store . It is frustrating me as i can’t download music. Please tell me any solution or fixes to get rid of this problem?
If you are not able access iTunes store the the reason may be
- Blocked Cookies
- Access to iTunes store server have been blocked
- Hosts file entries
- An issue between iTunes and security software
- Incorrect Date and time settings
How to Fix problem not able to access iTunes store?
To access your iTunes kindly follow the mentioned steps –
Verify Date and time settings on your Mac laptop
- Go to Apple menu>>Choose system preference
- Click date and time
- Select Set date and time automatically
- Type your administrative password(You won’t see your password getting typed just keep on typing and press return
- Click on Time zone Tab >> Match your time zone to your current location
See if the host file block the iTunes store on your apple
- Log on as administrator on you Mac
- Go to application >>utilities
- Open host file>>Type sudonano/private/etc/hosts>>Press Run
- Edit the hosts file that contains comments (lines starting with the # symbol) and default host name mappings (for example: 127.0.0.1 – localhost)
Stop your firewall or any other security software
- Go to apple menu >> choose System preference
- Go to security and privacy and click on it >> select and click on firewall tab>>firewall options
- Disable your firewall settings.
Unable to access itunes store on iPhone| fix issue not able to access itunes store on iPhone