Microsoft word not responding

Microsoft word not responding

How to Fix Microsoft word not responding

Tech Advice 1

 Please can close all your programs.
 Then go to Start >> Search

Please then type the following without quotation marks ‘normal.dot’

 Please then select this file when found – and rename it to ‘oldnormal.dot’
 Please then restart Word – does it open up?
 (Please note that normal.dot is a hidden file – so you may need to change the settings in Windows Explorer so that you can view hidden files – Start Windows Explorer – Click Tools – Folder options – Click the View tab – and select ‘Show hidden files and folders’)

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