Troubleshooting printer problem
How to Fix Troubleshooting printer problem
Tech Advice 1
Please do the following Steps to fix the problem
Caution : Incorrect Registry Editing can cause serious problems.
↣ Please be careful while editing registry or contact our support team to fix it remotley
↣ Click On Start Menu >> Click On Run Button
↣ In the Open box type regedit. & then click on ok
↣ Locate the Local Port value under the following key in the registry:
↣ Double-click the Driver subkey, and then edit the value. Change the string value to Localspl.dll, and then clickOK.
↣ Check the following registry key for third-party monitors. Remove any non-default monitors:
↣ The default port monitors are:
↣ AppleTalk Printing Devices When Services for Macintosh is installed
↣ BJ Language Monitor
↣ Local Port
↣ PJL Language Monitor
↣ Standard TCP/IP Port
↣ USB Monitor
↣ Windows NT Fax Monitor
Check the following registry key for third-party print providers.
↣ Remove any non-default print providers:
HKEY_LOCAL_MACHINE >>> SYSTEM >>> CurrentControlSet >>> Control >>> Print >>> Providers
↣ The default print providers are:
↣ Internet Print Provider
↣ LanMan Print Services
↣ Check the following registry key for third-party print processors.
↣ Remove any non-default print processors:
HKEY_LOCAL_MACHINE >>> SYSTEM >>> CurrentControlSet >>> Control >>> Print >>> Environments >>> Windows NT x86 >>> Print Processors
↣ The default print processor is:
↣ To find out what printer is using the print processor use the Microsoft Product Support Reporting Tool MPS_REPORTS tool to open MachineName_PRINTDRIVERS.TXT & then search for the third-party Print processor and for the queues that are using the print processor.
↣ Change the third-party print processor to WinPrint.
↣ Click Start, point to Settings, and then click Control Panel.
↣ Double-click Printers, right-click the printer, and then click Properties.
↣ On the Advanced tab, click Print Processor.
↣ In the Print Processor box, click WinPrint.
↣ Click OK two times.
↣ Quit Registry Editor.
Please Start the Printing Troubleshooter
↣ Click on Start Menu & then click on Printers & click Faxes.
↣ On the Help menu & click Help & Support Center.
↣ In Help & Support Center & click Fixing a printing problem.
↣ In the right pane & click Printing Troubleshooter.
Tech Advice 3
Please use the Printing Troubleshooter
How to use the Printing Troubleshooter
↣ First Click on the option that describes the problem that is occurring & then Click Next.
↣ Repeat step 1 until your problem is resolved or you have reached the end of the troubleshooting path.
↣ Notice that you can click Back at any time to repeat the last step or
↣ Click Start Over to start the Printing Troubleshooter again